Car or van hire
Hiring a car or van? Record it before you drive away.
Walk round the vehicle when you pick it up, and again when you hand it back, taking photos in this app. You get a free receipt. Later, anyone can check the photos existed, unchanged, by that day.
Your files never leave your phone or computer. We only receive the set's fingerprint, a code worked out from the files that can't be turned back into them.
Why record it
Official advice for people hiring a car is to take photos or a video of its condition when you collect it.
A receipt shows your photos existed by that day, so they can't have been taken afterwards.
What the checklist asks for
Picking up
- Front, from the left corner
- Front, from the right corner
- Back, from the left corner
- Back, from the right corner
- Each side, full length
- Wheels and tyres
- Windscreen and windows
- Dashboard: fuel or charge level and mileage
- Inside: seats, floor and boot
- Any dents, scratches or chips, close up
- The company's damage form, once filled in
When you return it, choose "Returning" and link it to your pick-up set. The receipt names the set it follows, and the checker shows the link.
Tips
- Do this before you drive away, and again when you hand it back, in good light if you can.
- Show staff any damage you find and ask them to note it on the company's form.
Official guidance
What a receipt proves
A receipt proves that these exact files existed, unchanged, by the time shown on the receipt.
What it doesn't prove
- It does not prove that what a file shows or says is true, or that a scene was not staged.
- It does not prove who took the photos or made the files, or where.
- It is not legal advice. Whoever settles a dispute, such as a deposit scheme, a court or a hire company, decides what evidence it accepts.